If your loved one is uncontactable or cannot answer a call, the guardian can call the watch in Silent Monitor mode and the Watch will answer automatically, allowing only the guardian to listen in on the surrounding environment, ensuring the safety of your loved ones. This feature is a great safety feature reassuring you that your loved ones are safe. It is very useful for very young children or if you are concerned that your loved one may have had a fall and may not be able to make a call themselves.
The watch will answer automatically in mute without ringing and the screen will not turn on. The guardian can listen but the wearer cannot talk back as it is one way communication.
Silent Monitoring Numbers:
The silent monitoring numbers and SOS number/friends numbers can be the same. If your mobile number is set as a monitoring number only (not an SOS or friend number) when you dial from your phone, it will make a silent monitoring call and when you press “call” in the App, it will also make a silent monitoring call.
If your mobile number is set as both a silent monitoring number and an SOS or Friends number, when you dial from your phone, it will activate a normal 2 way call, but when you press “call” in the App, it will only make a silent monitoring call.