All payments are handled by the payment company, Stripe, who manage all credit card details securely. Simply complete the short subscription form on our Subscribe page using your credit card and adding your watch mobile number, and your subscription payment is set up. Your subscription will then be charged automatically each time. There are no detailed […]
Category: Getting Started
I bought the watch and it has stopped working?
When you receive your watch, you must first subscribe on our website for your monthly subscription which provides you with 60 minutes talktime, all the location data and no roaming charges within 31 European countries . If you have not subscribed, your sim card will be deactivated and the watch will not work.
Do you have a Quick Set-up Guide/Manual for the Liberty Watch?
Yes, you can view or print our Quick Set-up Guide for the Liberty Watch by clicking here Liberty Watch Quick Set-up Guide 14/01/2016. or read below. WatchOvers Liberty Quick Set Up Guide Step 1 – Activate SIM Card Your Liberty Watch-Phone comes with a built in mobile SIM card giving you all your location data, […]
How to Use our WatchOvers App Part 1 & Part 2
Watch our 2 short videos to show you how to use the many WatchOvers App features. Click the Play Button for Part 1 which shows you how to use Live Location, Call the Watch, History and Set SafeZones. Click the Play button for Part 2 which shows you how to use Notifications, Master Guardian & […]
How to Get Started Liberty Watch Video
Click the Play button to Watch our How to get started video which starts from opening the box, downloading our App, setting up your account, adding the watch to your App and setting your preset phone numbers.
Do I need a PayPal account?
No, you can purchase without having to register a PayPal account, just choose the “Pay with Credit/Debit” card option.
How long does it take to get the first location signal after activation from the phone?
The first location signal can take up to a few minutes depending on the watch boot up, SIM card activation and data transmission, similar to a mobile phone.
Do you have a Users Guide/Manual for the Liberty Watch?
Yes, you can view or print our Liberty Watch Users’ Guide by clicking here Liberty Watch Users Guide 2016-01-11. The User’s Guide is also available in our App under Help.
Why do I need to add the International dialing codes when saving pre-set numbers?
For times when you and/or the watch are in another country, in order for the watch to recognise the preset numbers as approved numbers when calling the watch, you add the International prefix when setting your contact numbers such as +44 or +353 and your phone number.
How do I call the watch?
You can call the watch by pressing the Call button in our App or by dialing the watches mobile number from your mobile number or another pre-set number. The Call button on located on the top of the location map screen between the Live and History button. The sim card number has 3 more digits […]