What warranty is with the Assure Touch watch?

This product is guaranteed by the manufacturer for a period of 1 year from the date of purchase. This guarantee does not cover defects arising from accidental damage, misuse or wear and tear and is available only to the original purchaser of the product. This does not affect your statutory rights. Please contact us at […]

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How to I reboot my watch?

To reboot your  Assure Touch watch swipe down on the touchscreen 5 times and the watch will reboot. You will not lose any information or settings by pressing the reboot button.  

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Where can I find the CID number for the watch?

The CID number is printed on the QR code on your Device ID card under the lid of the box and on the bar code sticker on the inside of the lid of the box. Once you have added the watch to your App, the QR code and CID number is on the wearer information […]

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Does the watch come with a UK or Irish sim card?

No it does not come with either a UK or Irish sim card.  The watch comes with an ‘always roaming’ SIM card based in Spain with a Spanish mobile number. With our ‘always roaming’ Spanish sim card included, unlike a standard sim card, they use the strongest mobile network, enabling the watch to get mobile […]

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