Can the volume be increased or decreased?

To alter the volume level on your Assure Touch, in your app Tap Manage. Tap Watch Volume It will give you an option to alter the Watch Volume and Call Volume. To change one, tap and hold down on the circle on the line you wish to change and drag your finger either left or […]

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Can the Assure Touch watch be used with a pacemaker?

Pacemaker patients really suffering from mobile phones are very rare unless the phone is just positioned in the pocket over the pulse generator. The portion of patients really suffering from mobile phones is about 1 out of 100,000.  We do have customers with pacemakers that are using the Assure watch for over 1 year. Nevertheless, […]

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Can I control who can add the watch?

The administrator (the first person to add the watch to their App account) can control permission to add the watch. This setting allows the administrator to permit or block anyone else from adding the watch to their account. For security we would advise keeping this in the off position and only turn it on while […]

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How do I add Phone / Contact numbers to the watch?

You can add up to 16 contact numbers including the administrator in the contact list. On the main page on your app Tap Contacts Tap the Add button on the bottom left of the page to add a contact name/relation and number. Note: Remember to use the full international dialling code when adding contact numbers.

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How do I pair the watch to my App account?

To pair your Watch with the APP Sign into the App and Click on the + icon in the top left hand side on the app Scan the QR code from the card inside your watch box OR manually enter the 16 digit CID code printed on the card in the box. Enter a Watch Users […]

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Shake‐Shake to make “Voice Message” friends

Shake‐Shake to make “Voice Message” friends Your Assure Touch watch comes with a Shake-Shake to make friends feature for 2 watches to share their contact details with each other so they can send voice messages to each other. To use this feature, on the two watches Tap “Add Friends” an image will appear on each […]

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