To Edit a contact, including the Administrator number, Tap Contacts. Press and hold down on the contact number you wish to change or delete, a menu will appear allowing you to edit or delete the contact number. Only the administrator can delete or change a contact number. (Remember to use the international dialling code when […]
Category: Our App
How do I change the watch mobile number in the App?
To change the watch mobile number in the App; Go to the Main App screen and Tap Manage Tap the watch mobile number at the top of the page Tap on the watch mobile number again on the newly opened page A box will appear with the mobile number visible allowing you to change the […]
Who will receive alert messages when the Safe Zones / Geo Zones boundaries are breached?
The Administrator and the backup administrators will receive the alert message when the boundaries are breached. As with all alert messages, the message settings on your phone must be set to allow messages.
Can the Backup Administrator add and delete contact numbers?
The Backup Administrator can add contact numbers but cannot delete any contact numbers. Only the Administrator can delete contact numbers.
Watch does not exist?
We have several Apps, you must download the App for your watch as the watch will only pair with the correct App. For your Assure Touch watch download our “WatchOvers Family” app Or Click on this link to our Apps http://www.watchovers.com/apps/ and select the correct App.
Can I control who can add the watch?
The administrator (the first person to add the watch to their App account) can control permission to add the watch. This setting allows the administrator to permit or block anyone else from adding the watch to their account. For security we would advise keeping this in the off position and only turn it on while […]
How do I add Phone / Contact numbers to the watch?
You can add up to 16 contact numbers including the administrator in the contact list. On the main page on your app Tap Contacts Tap the Add button on the bottom left of the page to add a contact name/relation and number. Note: Remember to use the full international dialling code when adding contact numbers.
How do I pair the watch to my App account?
To pair your Watch with the APP Sign into the App and Click on the + icon in the top left hand side on the app Scan the QR code from the card inside your watch box OR manually enter the 16 digit CID code printed on the card in the box. Enter a Watch Users […]
Record and send voice messages to and from the Assure Touch watch
You can record and send voice messages to and from the watch, that can be played on the watch or on the App. Voice messages from the Watch Tap “Chat” on your watch. Next Tap the administrator contact you wish to send your voice message to. Hold to record your message and release to send your […]
Turn Off and on the watch remotely
You can remotely turn off the watch in the App and set the watch to power on again at a set time and date. In Manage, Turn off watch remotely.