I have not received the verification code when registering?

If you have not received the verification code, please check your Junk email folder.  If the code has timed out or the email is not in your Junk folder, please start the registration process again using email registration and when you get the message that the verification code has been sent, check your Junk mail […]

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What contact numbers can I add to the watch?

You can add any mobile and landline numbers to the watch as contact numbers. The watch will also accept 999 as a contact number but we would advise that 999 would not be suitable for a young child or any person who may make calls by accident.  You should check with your local emergency service […]

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Watch does not exist?

We have several Apps, you must download the App for your watch as the watch will only pair with the correct App. For your Assure Touch watch download our “WatchOvers Family” app Or Click on this link to our Apps http://www.watchovers.com/apps/ and select the correct App.  

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How is my subscription payment made each month?

All payments are handled by the payment company, Stripe,  who manage all credit card details securely. Simply complete the short subscription form on our Subscribe page using your credit card and adding your watch mobile number, and your subscription payment is set up. Your subscription will then be charged automatically each month. There are no detailed […]

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I bought the watch and it has stopped working?

When you receive your watch, you must first subscribe on our website for your monthly subscription which provides you with 60 minutes talk time and all the location data within 31 European countries.  If you have not subscribed, your sim card will be deactivated and the watch will not work. Please contact us at support@watchovers.com […]

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