Does the watch use SMS?

No, the watch transmits messages and notifications through the App and does not require SMS for messaging or commands.  This reduces the cost as there is no text messaging costs.  Voice messages are sent using data.

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Is there a contract with the monthly subscription?

There is NO lengthy 12 or 24 month contract, it is just pre-paid monthly, with No Contract, so you can Opt Out Anytime. Simply pay month to month which is debited automatically in advance to your account on 1st day of each month, giving you the freedom of a 30 day contract.

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When can I expect delivery?

Orders received before 12am each day will be shipped the same day and delivery times are listed on our shopping cart when you add an order to your card as delivery times vary from country to country. Orders received on Saturday and Sunday are treated as being placed on Monday.  Orders on Public holidays are […]

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Is there a warranty with the Watch-Phone?

Yes, the Assure Touch Watch-Phone comes with a 12 month warranty. We hope you will be completely satisfied with your purchase from WatchOvers Ltd., however we understand if this is not always the case. Should you wish to return an item to us, we aim to make it as quick and convenient as possible. If […]

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Can anyone call the watch?

No, as an additional safety feature, only approved numbers can call the watch.  You can add up to 16 approved phone numbers in the App such as your Mum, Dad, Child Minder, Grandparents or whomever you wish.

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How long does the Battery last?

The battery can last up to 48 hours with normal day to day usage. You will receive messages to alert you as the battery is running low. To extend the time between charges you can switch to Manual tracking mode to extend the battery charge by about 30%.  You can change the Tracking mode in […]

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How do I to set up / register an account?

To Register your Administrator Account Connect your phone with WiFi or switch ON your mobile data to get the internet connection. On the App login screen click New User, enter your email address and your mobile number and click Next to receive your registration code automatically by email. Enter the registration code (within 10 minutes […]

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