Always use the USB cable provided and a CE approved USB charger plug with an output: 5.0V-1.0A, to avoid irreparable damage.
There can be a number of reasons for this. Firstly please ensure your mobile data is turned on. Please go into the settings for our app on your phone and change the setting so the phone alerts are on (we cannot advise the exact way to change these settings as each phone is different). This […]
To Edit a contact, including the Administrator number, Tap Contacts. Press and hold down on the contact number you wish to change or delete, a menu will appear allowing you to edit or delete the contact number. Only the administrator can delete or change a contact number. (Remember to use the international dialling code when […]
Please check that you have downloaded the correct app for your watch as we have a number of different apps. Your watch can only be added to the correct App. For the Assure Touch app, search “WatchOvers Family” in the relevant App store. If you are still having problems adding your watch, please contact firstname.lastname@example.org […]