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WatchOvers Help and Support Assure Touch

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Help & Support Assure Touch

Features(8)

  • Shake‐Shake to make “Voice Message” friends
  • Parental Control – Manage all Contacts Through our App
  • How accurate is the location?
  • How do I set up Geo-Zone?

FAQs(20)

  • How do I change card credit or debit card details for the subscription payment?
  • Will the watch work in America / the USA?
  • What is your returns policy?
  • Does the watch work with all mobile operators?

Getting Started(24)

  • I have not received the verification code when registering?
  • What contact numbers can I add to the watch?
  • Watch does not exist?
  • Where can I find the watch or device mobile number?

The Assure Touch Watch(42)

  • What charging adapter plug should I use?
  • Can the volume be increased or decreased?
  • Can the Assure Touch watch be used with a pacemaker?
  • Does the Assure Touch watch display time in 24 hour format?

Our App(22)

  • How do I Edit or Delete a contact number in the App
  • How do I change the watch mobile number in the App?
  • Who will receive alert messages when the Safe Zones / Geo Zones boundaries are breached?
  • Can the Backup Administrator add and delete contact numbers?

Troubleshooting(18)

  • I have a charging issue, the watch will not charge
  • I am not getting message notifications on my phone screen?
  • I cannot call the watch, what can I do?
  • I am not receiving alert messages for my Geo Zones?
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