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Help & Support Assure Touch
Features
(8)
Shake‐Shake to make “Voice Message” friends
Parental Control – Manage all Contacts Through our App
How accurate is the location?
How do I set up Geo-Zone?
FAQs
(20)
How do I change card credit or debit card details for the subscription payment?
Will the watch work in America / the USA?
What is your returns policy?
Does the watch work with all mobile operators?
Getting Started
(24)
I have not received the verification code when registering?
What contact numbers can I add to the watch?
Watch does not exist?
Where can I find the watch or device mobile number?
The Assure Touch Watch
(42)
What charging adapter plug should I use?
Can the volume be increased or decreased?
Can the Assure Touch watch be used with a pacemaker?
Does the Assure Touch watch display time in 24 hour format?
Our App
(22)
How do I Edit or Delete a contact number in the App
How do I change the watch mobile number in the App?
Who will receive alert messages when the Safe Zones / Geo Zones boundaries are breached?
Can the Backup Administrator add and delete contact numbers?
Troubleshooting
(18)
I have a charging issue, the watch will not charge
I am not getting message notifications on my phone screen?
I cannot call the watch, what can I do?
I am not receiving alert messages for my Geo Zones?
